Great product replacing the same model that served us well for over 12 years with no problems.
Easy company to deal with and good feedback to enquiries. The original volute on the pump had developed pin-hole leaks but was easy enough to replace. Bought a replacement seal as well, a bit of silicon grease and you're good to go.
The part was as expected and of great quality
Haywood repair kit for the pool cleaner A frame kit. Ordered 6 October, delivered Perth 14th October order complete and cleaner working well after installation.
Parts price best I found for the genuine article.
Company and Australia Post gave great service and automatic tracking .
Very satisfied as on previous occasions.
I just wanted to thank you so much for your outstanding customer service. I must admit I was hesitant as this was my first major online purchase, but you have left me with an overwhelming feeling of satisfaction. I was rang on the day of the order to confirm part was available and would be sent that day. It arrived the very next day. Price was so much cheaper than I could source locally.
I will definitely use your services again.
I have always dealt through the pool shop when I have needed spares and find their products and customer service second to none
Seriously why shop anywhere else
The second Hammerhead I have. Totally happy with the product. Good value and very durable.
The sales person went over and above to guide me that there were two sensors and the delivery was received the next day. Bonus it fixed the heater.
Ordered late Friday night, delivered Monday week
Great product, $25 cheaper than the shop I normally buy from
Will continue to buy from Poolshop
Cleaner head finally reaches ALL the pool without having to be pulled out of a corner every 20 min. Before we had to babysit every time we cleaned the pool. Now it is as it should be - start & forget.
Service was great. Postage was quick. Product working well. Thanks guys would use you again.
Pump is great and the installation was done extremely professionally
I would recommend them to everyone.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great product, fast and easy transaction.
The new salt cell is working just like a new one...no problems at all.
Thanks for your excellent service and prompt delivery.
Will recommend your business to others who are looking pool parts.
For years I have persisted with repairing the two Stroud Compact 150 lights in my in-ground pool. These lights are no longer available and spare parts are getting progressively harder to find. The Strouds never went long without needing attention: expensive halogen globe failures, water leaking into the light, seals needing replacement, cracks forming around edge of the plastic lens, etc. When replacement LED pool lights first became available I was tempted, but baulked at their high price. When one of the Strouds again needed attention recently I'd finally had enough and researched the Replacement LED Pool Light Market, finally settling on two blue Aquaquip QC Replacement LED Pool Lights from The Poolshop. When I contaced the PoolShop I got helpful assistance, a good price, and my order was delivered promptly. I live in chilly Canberra and my arms just about froze off installing the first Aquaquip, but the installation was straightforward and successful, and I am delighted with the result. For the second light, I think I'll take my wife's advice and wait until the pool temperature rises a bit before installing it!
It catches all fine particles / dust. Very happy with the purchase.
I am using this product for years and it is excellent - Haven't been disappointed once. The delivery was very prompt. Can't ask for more.
Received unit on time and installed it. This is our third Polaris unit over 35 years and with the "tile tyres" it tracks just that little bit better.
We are pleased with your service and the unit..
The machine is fine just delivery & couldn't track its delivery. a courier turned up after hours and said delivery for John Walker, left the product, hoped in his van and off he went. Just lucky I was John Walker who the product was for !!!!!!!!!!!!. It took a long time to get from Northern Beaches to Parramatta. 5 days!!!! Still price excellent and the product is great. John walker
I always look at the reviews prior to making an online purchase, but they can be conflicting and you never know if it is a real purchaser or the manufacturer who has put the response up, however this is a real one. My previous cleaner died after 6 years so I wanted something good to replace it and found the Dolphin. I l shopped around for the price and Poolshop was about $500 better priced than local pool shops in my area. Covid 19 meant delivery was about a week after despatch, but I wasn't in a rush so no big deal. The item arrived and I assembled it, which was straightforward, except for taking off the panel to fit the wheels onto the trolley. Lift and pull, did not do enough to release the plastic tabs, so using a nail file I managed to get in and flick the tabs free. Whilst all of this was happening I had already flaked out the power cord on the cleaner. (Some reviews had commented on this being tangled as the machine was in use) It was a beautiful autumn afternoon, so the cord lay in gentle sunlight and when I had finished the trolley assembly, I coiled the cord up carefully, making sure that the free end was free to twist as any kinks were unravelled. Then I flaked the cord out again on the pool edge, plugged it into the controller and dropped it in the pool. Set it running and about 2.5hrs later my pool was looking good. I have used it several times now and it easily gets rid of fine dust and large leaves, as well as doing a great job on the waterline. It could not be simpler to clean, lift out the filter basket and hose out the micro filter and give the rougher filter a good wash. I'd recommend this to any one.
Purchased an EQ 45 Chlorinator, PH Sensor and Acid Feeder for nearly half the price offered by local suppliers.
Goods arrived in good order for only $10 delivery to door. Good service and good value.
Purchased the belts and happy with the product. Good price. Prompt delivery.
Will buy again from this website.
Great machine and great prompt service. Fantastic company to deal with.
I have had swimming pools for more than 40 years and the Zodiac G2 has been the best pool cleaner for them all. The Poolshop staff were very efficient and my pool cleaner arrived without a problem. Thanks for the great service.
Excellent competitive pricing at The Pool Shop. Cleaner does a great job on large pebblecrete kidney shaped pool. 1 and a half hours and all clean.